Mug - Siriusly, Where Can I Get A House Elf?
Do you, or someone you know struggle with Muggle Problems? The struggle is real my friends, and these funny magical mugs were designed just for those busy muggles desperately searching for the unsung heroes of the wizarding world, the house elves. These ceramic mugs come in two sizes, 11 oz. and 15 oz., and both cleverly ask the magic question we all need the answer to!Our mugs are created using a process that produces a high quality gloss design that is smooth to the touch, scratch resistant, microwave and dishwasher safe. This mug is designed so that the image is duplicated on both sides of the mug so that it can be seen no mater what hand you use to hold the mug.
• Dishwasher safe
• Microwave safe
• Designed by Bugabaloo, Inc.
• Made and Printed in the USA
• Made to order
**Due to the handmade/print on demand nature of this product, placement of the design may vary slightly and there is a 3-7 business day lead time for production prior to shipping. If other items in your order are ready to ship, your order may be shipped in multiple packages to ensure you get your items as quickly as possible. Colors may vary slightly depending on your computer screen.
How long will it take to get my order?
While I happily design all of the images and graphics on my items, they are printed by another fabulous shop. This means that the processing time on orders can range from the usual 3-5 business days to up to two weeks depending on the time of year. Once your item has been created, it will be shipped (usually via USPS) and can take anywhere from 1 day to two or more weeks to arrive at your door depending on your location, the time of year, and the type of shipping you select. Once we have mailed your order we sadly have no control over it. We will gladly provide a tracking number when your order ships and you are welcome to follow your happy mail all the way to your doorstep! Please contact the carrier with any shipping questions.
What about returns or exchanges?
I want you to love your purchase! Any issue that may arise due to a rare error on our part will be handled quickly and at our expense as long as you contact me within 48 hours of the receipt of your item. Cases where you (our fabulous customer) would like to exchange or return a product without any defect or due to a sizing concern would be handled at your expense by placing a new order. Because our items are printed on demand (just for you!) they are essentially custom orders and we can not accept returns or exchanges due to buyer's remorse or sizing concerns.
How long will it take for my order to arrive?
Due to the handmade/print on demand nature of our products, there can be up to a 3-7 business day lead time for production prior to shipping. If other items in your order are ready to ship, your order may be shipped in multiple packages to ensure you get your items as quickly as possible.
What is the difference between processing or production time and shipping time?
Processing or production time is the amount of lead time required to create and package your items before they are mailed to you. There can be a 2-7 business day lead time for many of our handmade or print on demand items.
Shipping time is the amount of time it takes a carrier, usually the USPS, to deliver the package to your door. Usually, orders that are shipped from our studio or printer arrive within 3-7 business days depending on the shipping method and time of year.
For more information on Shipping, please visit our FAQ page.
Our first priority is to make sure our customers are happy with their purchases. Please contact us if your item is damaged or not what is expected.
Due to the handmade nature of our products, designs and pattern placement will vary slightly and each product may show slight variations or imperfections, but that’s what makes them so special! Please remember that the colors in the photos on this website may vary slightly from the actual colors of the product due to the translation and reproduction limitations of photography, the limitations of viewing photos at web site resolutions, and/or the limitations and/or variations of viewing photos on your individual monitor with its variable color and/or resolution scheme. Returns, exchanges or refunds will not be permitted because of minor variations between products and product pictures.
Gifts for everyone - including you!
Gifts make people happy. Happy people are more productive, more helpful, and more pleasant to be around - so don't forget to treat yourself too!